Shipping & Returns

Our #1 priority is getting you on the water with the right gear. We'll get orders shipped out as soon as possible and, should it be required, help facilitate a return quickly and efficiently. Read below for more info.


We’ll ship to any address in Australia. Delivery times can vary but are generally around 2-5 business days after your order is dispatched. For bulky items such as skis, boards and tubes, delivery can take a little longer 5-10 business days. Shipping times can vary at peak times. Delivery fees are calculated at checkout.

Same day dispatch

Complete your order before 2pm on any weekday and we'll have it dispatched that day (excluding Public Holidays)! For all other orders, you can expect dispatch the next business day.

Please note bulky items such as skis, boards & tubes will may take a little longer depending on courier pick up timeframes.

Returns & Refunds

Where possible, we are happy to facilitate a change of size for a product you have purchased. In this case, please reach out to our team via the links below to confirm an appropriate size is available before sending any product back to us.

For other issues, such as a fault with a product you received, we can offer, at our discretion, a store credit, a replacement product, or a partial or full refund.

Returns & Refunds

If you’re unsure whether a product is right for you, please reach out to our team before confirming your order. Our contact details can be found here.